FAQ

Have Questions?

Here are the essential answers around booking confirmation, payment terms, and cancellation or rescheduling.

No. 01

How is my booking confirmed?

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All bookings must be confirmed in writing by email, DM, or contract form. A non-refundable 50% retainer/deposit is required to secure your preferred date. Your session is only fully confirmed once payment has been received and acknowledged. The remaining balance is due before or on the shoot day unless another written arrangement has been agreed.

Written confirmation required50% non-refundable depositBalance due by shoot day

No. 02

What payment terms should I know before booking?

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Apollo Studios accepts bank transfer, cash, mobile transfer, and other agreed payment platforms. Prices may change without prior notice, but once a booking is confirmed, your agreed pricing is retained. Late payment of the outstanding balance may lead to a delay in image delivery.

Bank transfer, cash, and mobile transfer acceptedConfirmed bookings keep agreed pricingLate payment may delay delivery

No. 03

What happens if I need to cancel or reschedule?

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Deposits are non-refundable under all circumstances. If you need to reschedule, the request must be made at least 48 to 72 hours before the shoot and remains subject to availability. Apollo Studios also reserves the right to cancel due to emergencies, unsafe conditions, or unforeseen circumstances, in which case you will be offered either a full refund of amounts paid or a reschedule option.

Deposits are non-refundable48 to 72 hours notice required for reschedulingEmergency cancellations can be refunded or rescheduled

Need help with a specific session request, payment arrangement, or date adjustment? Reach out and we'll guide you before you book.